About us:

Part of Lutheran Services, Alondra Residences in Nundah and St Paul's Village in Caboolture provide premium retirement living spaces and services, with a focus on individual wellbeing, connection, and an enriched quality of life.

About the role:

We are seeking an experienced, "hands-on" Retirement Village Manager who thrives on building relationships and has demonstrated strong business acumen and leadership.

As the Retirement Village Manager, you will be responsible for the day-to-day asset management and operation of the residences with a purpose to create a connected, supportive and vibrant community.

This role will operate across both locations in Nundah and Caboolture.

This will require:

• Ensuring resident satisfaction through responsive and effective problem solving
• Initiating events and networking with current and potential residents
• Monitoring and reviewing asset and village compliance in relation to the Retirement Villages Act
• Respect Policies and Procedures
• Management of the village budget
• Create a culture of inclusivity, support, growth and positivity

About you:

• Relevant qualification or exceptional experience relevant to Retirement Living Management and Service Delivery
• Ability to promote and guide the implementation of business improvements
• Ability to manage competing priorities
• Strong attention to detail
• High level written communication skills
• Strong Customer service experience
• Resilient nature and positive attitude

What we offer:

• Attractive Salary and Benefits
• Learning and development opportunities
• Access to salary packaging.
• Good work life balance.
• Access to discounts, such as health insurance, holiday and travel, gym membership, IT and home appliances.
• Membership to our dedicated Employee Assistance Program
• Access to Lutheran Services Employee Wellbeing Program: 5 to Thrive
• Travel Allowance

APPLY NOW!

To apply for the role, please attach your resume, complete the application form and the questions below.

For a copy of the Position Description please click here.