Senior Case Manager
Job No:
BRRSCM2616622
Location:
Woodridge
We’re looking for an experienced Senior Case Manager to join our Community Services team, supporting young people and their families through complex, real-life challenges.
Location: Bridges Reconnect Community Services | Woodridge, QLD
Role Type: Part Time Maternity Leave Cover until 9 April 2027 | 45.6 hours Fortnight
Remuneration Range: $46.77 to $50.33 ph + Super + Salary Packaging+ Employee discounts
At Lutheran Services, our Bridges Reconnect team provide vital support to young people aged 12–18 who are homeless or at risk of homelessness. Our team works alongside young people and their families to stabilise living situations and build stronger futures through counselling, group work, mediation, and practical support.
As a Senior Case Manager, you will deliver high-quality, evidence-based case management to young people and their families within a therapeutic, strengths-based framework. You’ll play a key role in assessing needs, developing tailored support plans, and coordinating services that help young people achieve stability, safety, and positive long-term outcomes.
What You’ll Be Doing:
- Deliver comprehensive case management, counselling, and advocacy for young people and their families.
- Conduct risk assessments, intake, and ongoing support planning.
- Facilitate mediation and family engagement to improve relationships and housing stability.
- Provide therapeutic interventions including group work, psychoeducation, and life skills development.
- Collaborate with key stakeholders including Child Safety, Youth Justice, Education, and community services.
- Maintain accurate case notes, reporting, and data collection in line with compliance requirements.
- Contribute to service improvement, program delivery, and community engagement.
What You’ll Bring:
You are a passionate and experienced case manager who thrives working with young people in complex situations.
- A Bachelor’s degree in Human Services or related field.
- Demonstrated experience in complex case management and therapeutic interventions.
- Strong understanding of youth homelessness, family dynamics, and risk assessment
- Excellent communication and stakeholder engagement skills.
- Ability to work collaboratively in a fast-paced, client-centred environment
Mandatory Requirements:
- Valid NDIS Worker Screening Clearance.
- Current Blue Card (Working with Children Check).
- Current QLD Driver’s Licence.
Why Choose Us?
- Salary Packaging Benefits: take home more pay (up to $15,900 tax-free + $2,650 meals & entertainment).
- Discounts: on Health Insurance, Energy, IT & Appliances, Travel & More.
- Employee Assistance Program for wellbeing support.
- Fitness Passport – Stay active with discounted Gym Memberships for you and your family.
- Ongoing Training & Development opportunities to grow your career
About Us:
Lutheran Services is a not-for-profit organisation, providing exceptional care and support to communities across Queensland for the past 90 years. We provide aged care, retirement living and home care services for older people, with community services including mental health, disability, youth and family, and domestic and family violence support. We draw on a rich Lutheran tradition of care, placing the wellbeing of our clients at the heart of everything we do. Where our people to love what they do, supporting over 6,000 people each year across more than 25 sites.
Apply Now! Please attach your resume, complete the application form and the questions below. To view the position description, please Click Here
