Senior Case Manager - Reconnect
Job No:
BRRSCMR268634
Location:
Woodridge
Senior Case Manager | Bridges Reconnect Services | Support Young People to Stay Connected, Safe and On Track
Employment Type: Full Time – Maternity Leave Cover (Maximum Term until 02 April 2027)
Work Location: Bridges Reconnect, Woodridge - QLD
Remuneration: $46.77 - $50.33 ph + Super + Salary Packaging+ Access to staff discounts & benefits
About the Reconnect Program:
Join our Bridges Reconnect Services as a Senior Case Manager, where you’ll provide early-intervention support to young people aged 12–18 who are at risk of homelessness or family breakdown. This rewarding role focuses on helping young people stabilise their living situations, remain engaged in education, and strengthen family and community connections.
The program supports both the young person and their family or support network, helping them navigate difficult circumstances and build sustainable solutions. Reconnect offers counselling, mediation, and practical support to young people who are:
- at risk of becoming homeless
- couch surfing
- experiencing family conflict
- disengaging from school
- in need of support to access training, employment or accommodation
What You’ll Be Doing:
- Provide case management, counselling and mediation to young people and families
- Conduct holistic assessments and create client-led support plans
- Deliver evidence-based therapeutic interventions
- Assist young people to access accommodation, education, training and community supports
- Facilitate group work, life skills programs and psychoeducation
- Work flexibly, including outreach in the community and home settings
- Develop strong connections with local schools, services, and referral networks
- Maintain accurate case notes, data entry, and reporting requirements
What You Bring:
- Experience supporting young people and/or families through case management
- Strong knowledge of youth development, family systems, risk factors and intervention models
- High-level communication, engagement and de-escalation skills
- Ability to work autonomously and collaboratively within a multidisciplinary team
- Confidence using Microsoft Office and case management systems
- Essential: NDIS Worker Screening | Blue Card (Working with Children Check) | QLD Driver’s Licence
- Desirable: Human Services, Social Work, Psychology or related qualification
Why Choose Us?
- Salary Packaging Benefits: take home more pay (up to $15,900 tax-free + $2,650 meals & entertainment).
- Discounts: on Health Insurance, Energy, IT & Appliances, Travel & More.
- Employee Assistance Program for wellbeing support.
- Fitness Passport – Stay active with discounted Gym Memberships for you and your family.
- Ongoing Training & Development opportunities to grow your career
About Us:
Lutheran Services is a not-for-profit organization with a proud 90-year history of providing exceptional care and support to communities across Queensland. With 11 residential aged care facilities, we are dedicated to enhancing the quality of life for our residents while upholding our values of compassion, integrity, and excellence. Our services extend beyond aged care to include retirement living, home care, disability support, mental health, and family services, always placing the wellbeing of our residents and clients at the heart of everything we do.
How To Apply:
To apply for the role, please attach a cover letter, your resume, complete the application form and the questions below. To view the position description please click here.
