Case Manager

Job No: GRACSCM369966
Location: Nambour

We are looking for Case Manager!

Full Time Role | Monday to Friday  
Location: Graceville Centre, Nambour - QLD
Pay scale: $38.10 - $40.85 per hour Salary packaging + Employee Assistance Program 

About Us:
Lutheran Services is a not-for-profit organisation, providing exceptional care and support to communities across Queensland for the past 90 years. We provide aged care, retirement living and home care services for older people, with community services including mental health, disability, youth and family, and domestic and family violence support. We draw on a rich Lutheran tradition of care, placing the wellbeing of our clients at the heart of everything we do. Where our people to love what they do, supporting over 6,000 people each year across more than 25 sites. 

About The Role:
Located in Nambour on the Sunshine Coast, our Graceville Centre provides support to individuals living with a disability and/or mental illness. All Graceville services are conducted by working with individuals in a strength based and recovery focused framework. Graceville Centre operates eight programs that provide support to clients either on site or in their own homes. We are a growing service and regularly have internal opportunities for career growth.

As a Case Manager you will work directly with individuals living with a disability and/or mental illness helping them to increase their independence, maintain their wellness and ultimately improve the quality of their life.

Responsibilities will include: 

  • Provide case management, group work and community development interventions to individuals living with a disability and/or mental illness in keeping with the guidelines contained in the service agreement and plan
  • Utilise Evidence Based Practice in the development and implementation of client’s individual support plans
  • Conducting regular planning reviews with service users and ensuring that plans are monitored and progressed
  • Maintain an environment that empowers service users and promotes positive behaviours, positive learning, skills development, and independence
  • Communicate effectively with relevant stakeholders
  • Complete, maintain and store documentation in a confidential manner 

About you:
The successful applicant will have:

  • Tertiary qualifications in a relevant field, or be studying towards such a qualification; or
  • Relevant experience within the Community Services sector or experience in a relevant industry with transferable skills
  • Effective and professional interpersonal and communication skills
  • Accurate and timely decision-making skills
  • Ability to work in a fast-paced environment
  • Basic understanding of Outlook, Excel, Word and Accessing Apps on your mobile phone 
  • This position requires maintenance of a positive Working with Children Check (Blue Card), NDIS Worker Screening Clearance and Current Australian Driver’s Licence.

What We Can Offer:
As a member of the Lutheran Services team, you will enjoy a great work-life balance, generous benefits, flexible arrangements and ongoing opportunities for professional development and career progression and a professional work environment in an organisation that genuinely cares and values dedication and performance

  • No sleepover shifts
  • Set Rosters
  • Excellent hourly rate
  • Learning and development opportunities, including internal supervision
  • Access to salary packaging increasing your take home pay
  • Work life balance
  • Access to discounts, such as health insurance, holiday and travel, gym membership, IT and home appliances
  • Membership to our full-service Employee Assistance Program, including professional, lifestyle and wellness support

How To Apply:
To apply for the role, please attach a cover letter, your resume, complete the application form and the questions below.

To view the position description please click here.

Apply Now

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About Us

We draw on our rich Lutheran tradition of caring for everyone – the individual, family and the community. We support older people, young people and their families, people living with a disability or mental illness, and families experiencing domestic violence and hardship. Together with the congregations that founded us, we’ve been serving Queenslanders since 1935. We are a not-for-profit organisation with more than 20 sites across the state, all the way from Tallebudgera to Rockhampton.