Service Manager Home Care
Job No:
GRAHCSM371152
Location:
Gympie
Join a community that shares your passion for care and excellence.
We are seeking a passionate and experienced Service Manager – Home Care to lead our dynamic Home Care services. In this pivotal role, you will ensure exceptional client care, regulatory compliance, and operational excellence. This is an exciting opportunity for a results-driven leader who is committed to empowering teams, fostering innovation, and enhancing the lives of older Australians through community-based support.
Full-Time Role (Mon to Fri) | Travel Required
Location: Zion Gympie Home Care, Gympie - QLD
About Us – Where Care Meets Community:
Lutheran Services is a not-for-profit organization with a proud 90-year history of providing exceptional care and support to communities across Queensland. we’re dedicated to providing quality, person-centred care that supports older individuals to live with dignity and independence. We are a vibrant, supportive organisation that places people at the heart of everything we do.
Zion Gympie Home Care offers you more than help at home. Feel confident with a team reliably there for you, day in day out.
About the Role – Lead Excellence in Home Care Services:
We are seeking a Service Manager to oversee the day-to-day functions of our Home Care services.
- Lead a multidisciplinary team including Home Care Coordinators, Registered Nurses, CHSP Coordinators, and Allied Health professionals.
- Drive service excellence in line with Aged Care Quality Standards and Lutheran Services values.
- Manage budgets, team development, operational outcomes, and regulatory compliance.
- Maintain positive relationships with clients, families, and community partners
- Oversee quality, accreditation, and continuous improvement initiatives.
- Be a key leader in creating innovative, client-focused strategies to enhance the resident experience
About You – Strategic, Supportive, and Service-Focused:
- Extensive leadership experience in Community/In-home Aged Care
- Strong financial acumen and business operations management skills
- Proven ability to meet and exceed regulatory, quality, and compliance standards
- High-level interpersonal and communication skills with multidisciplinary teams
- Deep commitment to person-centred, evidence-based care
- A current QLD Driver’s Licence and valid Police/NDIS Worker Screening Clearance
Desirable:
- Tertiary qualifications in Management, Nursing, Allied Health, or Business
- Experience with electronic care management systems and Microsoft Office Suite
Why Choose Us?
- Learning and development opportunities
- Salary packaging, enjoy up to $15,990 of your salary tax-free! - allocate a portion of your salary to rent/ mortgage/ car lease or everyday expenses before your salary is taxed- and you take home more pay!
- Access to discounts, such as health insurance, holiday and travel, gym membership, IT and home appliances
- Membership to our full-service Employee Assistance Program, including professional, lifestyle and wellness support
- Access to the Lutheran Services Employee Wellbeing Program, 5 to Thrive.
Apply Now! Please attach your resume, complete the application form and the questions below.
To view the position description, please click here.