Senior Administration Officer

Job No: GRASAO252810
Location: Nambour

We are seeking a highly organised Senior Administration Officer to join our Community Services team. You’ll play a key part in supporting programs, employees, clients, and external stakeholders by delivering efficient and high-quality administrative support.

Full-Time Position | Monday to Friday
Remuneration: $39.42 - $42.28 + Salary packaging + Employee Discounts 

Location: Graceville Centre at Nambour QLD

About The Role:
As a Senior Administration Officer, you’ll be responsible for a broad range of duties including rostering, compliance, intake, recruitment support, and financial administration. What you’ll do,

  • Act as the initial point of contact for stakeholders, handling enquiries and correspondence.
  • Manage office administration tasks including reception, data entry, filing, archiving, mail, and petty cash.
  • Support recruitment, onboarding, training coordination, and performance appraisal processes.
  • Undertake rostering, NDIS billing and payroll functions, ensuring accuracy and compliance.
  • Provide IT support and assist with system training for new staff.
  • Maintain registers for incidents, complaints, and continuous improvement.
  • Ensure vehicle and WHS compliance records are maintained.
  • Assist with financial processes and reporting.

What You Bring to the Team:

  • Previous experience in an administration role, ideally in community or health services.
  • Strong computer skills (Microsoft Office) and confident data management abilities.
  • High-level written and verbal communication skills.
  • The ability to manage competing deadlines independently and within a team.
  • A valid QLD Driver’s license and a valid, or ability to successfully apply for, NDIS Worker Screening Clearance and Blue Card.
    Desirable: Experience in community services, disability or mental health support environments, and/or tertiary qualifications in a related field.

What We Can Offer You:
A professional work environment in an organisation that genuinely cares, values dedication and performance. 

  • Above Award Wages with a brand-new EA
  • Access to Salary Packaging – enjoy up to $15,990 of your salary tax-free!
  • Access to salary sacrificing
  • Opportunities for skills and career growth- we support additional study with time off and some paid support. 
  • Employee Assistance Program, supplier discounts across health insurance and electricity and gas providers as well as appliances and holidays!

Care with Compassion – Be the Heart of Our Community:
Lutheran Services is a not-for-profit organization with a proud 90-year history of providing exceptional care and support to communities across Queensland. Our services extend beyond aged care to include retirement living, home care, disability support, mental health, and family services, always placing the wellbeing of our residents and clients at the heart of everything we do. 

Graceville Centre at Nambour is an integral part of the healthcare community on the Sunshine Coast. We provide tailored support for people to reimagine their lives by setting and achieving their goals and learning the skills to increase their independence.

Ready to Join Us?
Apply Now
by attaching your resume and completing the application form and questions below. To review the position description Click Here.
Applications close by Thursday 11 September or may close earlier if a suitable applicant is found. For further information please contact Diane Kirkwood on 5441 4682 or diane.kirkwood@lutheranservices.org.au.

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About Us

We draw on our rich Lutheran tradition of caring for everyone – the individual, family and the community. We support older people, young people and their families, people living with a disability or mental illness, and families experiencing domestic violence and hardship. Together with the congregations that founded us, we’ve been serving Queenslanders since 1935. We are a not-for-profit organisation with more than 20 sites across the state, all the way from Tallebudgera to Rockhampton.