Service Manager Home Care
Job No:
IGAHCSM366412
Location:
Buderim
Join a community that shares your passion for care and excellence. Lead a dedicated home care team and make a real difference every day as a Service Manager – Home Care.
Full-Time Role | Travel Required
Location: Immanuel Gardens Home Care – Buderim, QLD
We are seeking a passionate and experienced Service Manager to lead our dynamic Home Care services. In this pivotal role, you will ensure exceptional client care, regulatory compliance, and operational excellence. This is an exciting opportunity for a results-driven leader who is committed to empowering teams, fostering innovation, and enhancing the lives of older Australians through community-based support.
About Us – Where Care Meets Community:
Lutheran Services is a not-for-profit organization with a proud 90-year history of providing exceptional care and support to communities across Queensland. We are dedicated to providing quality, person-centred care that supports older individuals to live with dignity and independence. We are a vibrant, supportive organisation that places people at the heart of everything we do.
About the Role – Lead Excellence in Home Care Services:
We are seeking a Service Manager to oversee the day-to-day functions of our Home Care and Supported Living services.
As Service Manager, you will:
- Lead a multidisciplinary team including Home Care Coordinators, Registered Nurses, CHSP Coordinators, and Allied Health professionals.
- Drive service excellence in line with Aged Care Quality Standards and Lutheran Services values.
- Manage budgets, team development, operational outcomes, and regulatory compliance.
- Maintain positive relationships with clients, families, and community partners
- Oversee quality, accreditation, and continuous improvement initiatives.
- Be a key leader in creating innovative, client-focused strategies to enhance the client experience
About You – Strategic, Supportive, and Service-Focused:
- Extensive leadership experience in Community/In-home Aged Care
- Strong financial acumen and business operations management skills
- Proven ability to meet and exceed regulatory, quality, and compliance standards
- High-level interpersonal and communication skills with multidisciplinary teams
- Deep commitment to person-centred, evidence-based care
- A current QLD Driver’s Licence and valid Police/NDIS Worker Screening Clearance
Desirable:
- Tertiary qualifications in Management, Nursing, Allied Health, or Business
- Experience with electronic care management systems and Microsoft Office Suite
Why Choose Us?
- Learning and development opportunities
- Salary packaging, enjoy up to $15,990 of your salary tax-free! - allocate a portion of your salary to rent/ mortgage/ car lease or everyday expenses before your salary is taxed- and you take home more pay!
- Access to discounts, such as health insurance, holiday and travel, gym membership, IT and home appliances
- Membership to our full-service Employee Assistance Program, including professional, lifestyle and wellness support
- Access to the Lutheran Services Employee Wellbeing Program, 5 to Thrive.
Apply Now! Please attach your resume, complete the application form and the questions below.