Senior Case Manager - (Empowering Family Connections)
Job No:
INTSCM2622930
Location:
Caboolture
We’re looking for an experienced Senior Case Manager (Empowering Family Connections) to join our Intercept Community Services team, supporting young people and their families through complex, real-life challenges.
Location: Caboolture, QLD
Role Type: Part Time | Mon to Thu | 9am - 5pm | 60 hrs fortnight
Remuneration Range: $47.63 - $51.25 ph + Super + Salary Packaging+ Employee discounts
At Intercept Community Services, Empowering Family Connections program is a targeted family support program that works with young people and their families to strengthen connections and support them to prevent entry or re-entry into the child protection system.
What You’ll Be Doing:
In this role, you’ll deliver therapeutic, strengths-based case management, helping young people stabilise, build resilience, and achieve positive outcomes.
- Delivering end-to-end case management for young people and families
- Conducting risk and needs assessments and developing tailored support plans
- Providing counselling, mediation, advocacy, and family support
- Supporting home stability, life skills development, and transitions
- Working collaboratively with Child Safety, Youth Justice, Health, Education and other stakeholders
- Facilitating individual and group programs
- Maintaining accurate case notes, reporting, and data collection
- Participating in community networks and service development initiatives
What You’ll Bring:
- Degree in Human Services, Social Work, Psychology or related field
- Strong experience in case management within youth, family or community services
- Ability to manage complex cases using therapeutic and evidence-based approaches
- Confidence working with multiple stakeholders and high-risk situations
- Excellent communication, documentation, and organisational skills
- Current Blue Card, NDIS Worker Screening, and QLD Driver’s Licence
Why Choose Us?
- Salary Packaging Benefits: take home more pay (up to $15,900 tax-free + $2,650 meals & entertainment).
- Discounts: on Health Insurance, Energy, IT & Appliances, Travel & More.
- Employee Assistance Program for wellbeing support.
- Fitness Passport – Stay active with discounted Gym Memberships for you and your family.
- Ongoing Training & Development opportunities to grow your career
Lutheran Services is a not-for-profit organisation, providing exceptional care and support to communities across Queensland for the past 90 years. We provide aged care, retirement living and home care services for older people, with community services including mental health, disability, youth and family, and domestic and family violence support. We draw on a rich Lutheran tradition of care, placing the wellbeing of our clients at the heart of everything we do. Where our people to love what they do, supporting over 6,000 people each year across more than 26 sites.
Apply Now! Please attach your resume, complete the application form and the questions below. To view the position description, please Click Here
