Program Support Officer
Job No:
KEYPSO2615275
Location:
Woodridge
We’re looking for an upbeat and organised Program Support Officer to support the Community Services – South sites, including Trinity Community Services at Bundall and the Keystone Centre at Woodridge.
Base location: Logan, with reasonable expectation to travel between sites including Bundall and Fernvale.
Employment Type: Full Time | Monday to Friday, 9:00am to 5:00pm
Remuneration: $40.55ph - $43.49 + Super + Salary Packaging + Staff Discounts & Benefits
This is a newly created role designed to support and strengthen our NDIS-funded group-based programs and would be suited to someone who is self-starter and likes to be at the forefront of change. You'll be proactive and collaborative with opportunities to work across multiple sites and contribute to continuous improvement.
What You'll Do:
You’ll play a hands-on role in supporting the planning, coordination and smooth delivery of our group-based support programs. Working closely with the Team Leader, Support Workers and Case Managers, you’ll help ensure our programs are innovative, client-led and deliver great outcomes.
- Supporting the planning and coordination of group-based programs across sites
- Working with teams to ensure programs are well organised, consistent and ready to deliver
- Assisting with program development using person-centred and strengths-based approaches
- Coordinating schedules, resources, and communication across teams
- Supporting the creation of program materials (flyers, communication, resources)
- Collecting and reporting on program outcomes, participation and feedback
- Contributing to continuous improvement and program evaluation
- Representing programs at community or stakeholder events
- Maintaining program documentation, templates, and risk assessments
What You’ll Bring:
- Experience supporting or coordinating programs, ideally within NDIS or disability services
- Strong organisation and administrative skills
- Excellent communication, collaboration and problem‑solving skills
- A proactive approach and willingness to take initiative
- NDIS Worker Screening clearance and Blue Card (or willingness to obtain)
- A current Queensland Driver’s Licence
Why You’ll Love Working With Us:
- Salary Packaging Benefits: take home more pay (up to $15,900 tax-free + $2,650 meals & entertainment).
- Discounts: on Health Cover, Energy, Appliances, Holidays, and more.
- Employee Assistance Program for wellbeing support.
- Fitness Passport: Stay active with discounted gym memberships for you and your family.
- Ongoing Training & Development opportunities to grow your career
About Us:
Lutheran Services is a not-for-profit organisation with a proud 90-year history of providing exceptional care and support to communities across Queensland. Our ambitious 5-Year Strategic Growth Plan is reshaping our future from the ground up. With bold targets, visionary leadership, and a relentless drive for impact, we’re scaling up in ways that will redefine what excellence looks like across the sector.
Part of Lutheran Services, Keystone Centre disability services offer support programs for people living with a disability. We have a range of services including centre-based day service, home support, specific skills training, and case management.
Apply Now! Please attach your resume, complete the application form and the questions below. For a copy of the position description please Click Here.
