Case Manager
Job No:
MNMCM2613184
Location:
Brisbane
Make a Lasting Impact – Support Women and Children Rebuilding Their Lives
Lutheran Services is seeking a compassionate and experienced Case Manager to join the team, delivering trauma-informed, culturally responsive support to women and children who have experienced domestic and family violence.
Location: Brisbane, QLD
Role Type: Full-Time position
Remuneration: $53.51 - $54.66 ph + Super + Salary Packaging + Access to staff discounts & benefits
About The Role:
A skilled professional who can provide client-centred case management.
As the Case Manager, you will:
- Provide specialist outreach case management services to women and children who have experienced domestic and family violence and are exiting refuge
- Develop, implement and review client-driven support and safety plans
- Conduct comprehensive risk assessments, develop individual support plans, coordinating services, and advocating for clients to promote housing stability through tenancy support.
- Model best-practice in trauma-informed care
- Work with external agencies and stakeholders, including housing, legal, and support services
- Lead a specialist portfolio to enhance program capability and service delivery
- Uphold high-quality record keeping, service reporting, and legislative compliance
About You:
- Relevant tertiary qualifications in social work, human services, psychology, or similar
- High-level understanding of domestic and family violence, including CALD and child safety perspectives
- Experience delivering complex case management in a community services setting
- Strong interpersonal skills and the ability to lead through influence and support
- Organised, proactive and values-aligned
- Valid Working with Children Check (Blue Card)
- Current Queensland Driver’s Licence
Why Choose Us?
- Salary Packaging Benefits: take home more pay (up to $15,900 tax-free + $2,650 meals & entertainment).
- Discounts: on Health Insurance, Energy, IT & Appliances, Travel & More.
- Employee Assistance Program for wellbeing support.
- Fitness Passport – Stay active with discounted Gym Memberships for you and your family.
- Ongoing Training & Development opportunities to grow your career
About Us:
Lutheran Services is a not-for-profit organisation, providing exceptional care and support to communities across Queensland for the past 90 years. We provide aged care, retirement living and home care services for older people, with community services including mental health, disability, youth and family, and domestic and family violence support. We draw on a rich Lutheran tradition of care, placing the wellbeing of our clients at the heart of everything we do. Where our people to love what they do, supporting over 6,000 people each year across more than 25 sites.
Part of Lutheran Services, our Domestic and Family Violence refuge provides a secure, supportive and sociable place for women and children to rebuild lives and connect with others. The refuge accommodation offers comprehensive support services on-site, including a children's counsellor, helping families face the challenge of starting anew.
Apply Now! Please attach your resume, complete the application form and the questions below. To view the position description, please Click Here.
