Housing Officer
Job No:
MNMHO256650
Location:
Brisbane, Queensland
Make a Meaningful Impact in Housing Support
Lutheran Services is seeking a dedicated and compassionate Housing Officer to join Refuge Community Services team. This role plays a vital part in supporting women who have experienced domestic and family violence to secure safe, sustainable, and long-term housing solutions.
Location: Brisbane, QLD
Employment: Full-Time position
Remuneration: $45.47 - $48.93 ph + Super + Salary Packaging + Access to staff discounts & benefits
As a Housing Officer, you will:
- Provide comprehensive support, information, advocacy, and referrals to clients seeking housing
- Manage tenancy documentation, agreements, bonds, inspections, and condition reports
- Coordinate property maintenance in collaboration with the Property Team and external contractors
- Facilitate training or one-on-one sessions with clients to support tenancy success
- Maintain accurate client records and housing data as per compliance and reporting requirements
- Participate in the after-hours on-call roster
About You:
- Experience in housing, homelessness, or community services
- Strong understanding of the barriers faced by women affected by domestic and family violence
- Excellent communication, advocacy, and relationship-building skills
- Organised, detail-oriented, and confident working independently
- Working knowledge of housing legislation and tenancy processes
- Tertiary qualification in human services or similar
- Valid Blue Card & NDIS Worker Screening clearance
- QLD Driver’s Licence
- Desirable: Experience in the homelessness or domestic and family violence sectors
Why Choose Us?
- Salary Packaging Benefits: take home more pay (up to $15,900 tax-free + $2,650 meals & entertainment).
- Discounts: on Health Cover, Energy, Appliances, Holidays, and more.
- Employee Assistance Program for wellbeing support.
- Fitness Passport Stay active with discounted gym memberships for you and your family.
- Ongoing Training & Development opportunities to grow your career
- Above Award Wages with a brand-new EA
About Us:
Lutheran Services is a not-for-profit organisation, providing exceptional care and support to communities across Queensland for the past 90 years. We provide aged care, retirement living and home care services for older people, with community services including mental health, disability, youth and family, and domestic and family violence support. We draw on a rich Lutheran tradition of care, placing the wellbeing of our clients at the heart of everything we do. Where our people to love what they do, supporting over 6,000 people each year across more than 25 sites.
Part of Lutheran Services, our Domestic and Family Violence refuge provides a secure, supportive and sociable place for women and children to rebuild lives and connect with others. The refuge accommodation offers comprehensive support services on-site, including a children's counsellor, helping families face the challenge of starting anew.
Apply Now! Please attach your resume, complete the application form and the questions below.
To view the position description, please click here.
