Senior Case Manager

Job No: MNMSCM254015
Location: Brisbane

Senior Case Manager

Full-Time, Maternity Leave Cover Position (Until 14 August 2026) | Brisbane 
Remuneration Range: $52.02 - $54.38 ph + Super + On-Call Roster Allowance+ Salary Packaging+ Employee discounts 

At Lutheran Services, we walk alongside people to help them live the life they hope for. our Domestic and Family Violence Refuge Services provides safe, supportive accommodation and case management for women and children experiencing domestic and family violence. Our team offers counselling, practical support, and advocacy to promote safety, wellbeing, and long-term recovery.

We are seeking a Senior Case Manager to join our dedicated refuge team on a maternity leave cover contract. In this role, you will:

  • Deliver therapeutic case management and evidence-based support to women and children.
  • Provide counselling, advocacy, and safety planning.
  • Support access to housing, legal, health, and community services.
  • Work collaboratively with internal teams and external agencies to enhance client outcomes.
  • Participate in an on-call roster, with an allowance provided.

About You:
You will hold a degree in Human Services, Social Work, Psychology, or a related field, with demonstrated experience supporting women and children impacted by domestic and family violence. Your background includes strong skills in risk assessment, crisis intervention, and safety planning, complemented by excellent communication, advocacy, and stakeholder engagement abilities.
What You’ll Need

  • Current Blue Card and NDIS Worker Screening or National Police Check.  
  • Queensland Driver’s Licence.

Benefits & Perks:

  • Salary packaging – take home more pay (up to $15,990 tax free).
  • Discounts with AIA Health, AGL, Pest Audit, The Cosmetics Company & more.
  • Employee Assistance Program for wellbeing support.
  • Study leave and career growth opportunities.
  • Above Award Wages under our new Enterprise Agreement.

About Us:
Lutheran Services is a not-for-profit organisation, providing exceptional care and support to communities across Queensland for the past 90 years. We provide aged care, retirement living and home care services for older people, with community services including mental health, disability, youth and family, and domestic and family violence support. We draw on a rich Lutheran tradition of care, placing the wellbeing of our clients at the heart of everything we do. Where our people to love what they do, supporting over 6,000 people each year across more than 25 sites.

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About Us

We draw on our rich Lutheran tradition of caring for everyone – the individual, family and the community. We support older people, young people and their families, people living with a disability or mental illness, and families experiencing domestic violence and hardship. Together with the congregations that founded us, we’ve been serving Queenslanders since 1935. We are a not-for-profit organisation with more than 20 sites across the state, all the way from Tallebudgera to Rockhampton.