Retirement Living Manager

Job No: ORARLM357521
Location: Kingaroy

We are looking for an experienced, "hands-on" Retirement Living Manager who excels at building relationships, leading with confidence, and driving business success. 

About Us:
Lutheran Services is a not-for-profit organisation that has been serving the people and communities of Queensland since 1935. We provide quality, contemporary care and support for people of all backgrounds.

Part of Lutheran Services, Orana Aged Care in Kingaroy provides personalised aged care and retirement living with a focus on individual wellbeing and an enriched quality of life.


About The Role:
As the Retirement Living Manager, you will be responsible for the day-to-day asset management and operation of the villages with a purpose to create connected, supportive and vibrant communities.

  • Ensuring resident satisfaction through responsive and effective problem solving
  • Initiating events and networking with current and potential residents
  • Monitoring and reviewing asset and village compliance in relation to the Retirement Villages Act
  • Respect Policies and Procedures
  • Management of the village budget
  • Create a culture of inclusivity, support, growth and positivity

This is a Part-Time role, 4 days per fortnight (30.4 hours)

About You:

  • Relevant qualification or exceptional experience relevant to Retirement Living Management and Service Delivery
  • Ability to promote and guide the implementation of business improvements
  • Ability to manage competing priorities
  • Strong attention to detail
  • High level written communication skills
  • Strong Customer service experience
  • Resilient nature and positive attitude

What We Offer:

  • Access to Salary Packaging – enjoy up to $15,990 of your salary tax-free!
  • Access to discounts, such as health insurance, holiday and travel, gym membership, IT, and home appliances
  • Membership to our full-service Employee Assistance Program, including professional, lifestyle and wellness support
  • Access to the Lutheran Services Wellbeing Program: 5 to Thrive.
  • Work-life balance
  • Learning and development opportunities

To Apply, please attach your resume, complete the application form and the questions below.
For a copy of the Position Description please click here.

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About Us

We draw on our rich Lutheran tradition of caring for everyone – the individual, family and the community. We support older people, young people and their families, people living with a disability or mental illness, and families experiencing domestic violence and hardship. Together with the congregations that founded us, we’ve been serving Queenslanders since 1935. We are a not-for-profit organisation with more than 20 sites across the state, all the way from Tallebudgera to Rockhampton.