Service Manager
Job No:
ORASM5788
Location:
Kingaroy
Champion resident-centred care through your leadership
Position: Service Manager - Residential Aged Care
Location: Kingaroy, Queensland (Relocation Assistance Available)
Employment Type: Permanent Full-Time
Are you an experienced Aged Care Service Manager who’s passionate about delivering a truly personal and high-quality experience for every resident? This could be your next opportunity. We’re looking for a leader who sees beyond the paperwork—someone who can inspire operational excellence and create a thriving, resident-focused community.
This is your opportunity to lead with purpose and make a lasting impact on the future of aged care with the resident at the heart.
About You:
You’re passionate about leading change and creating opportunities that elevate the experience for every resident. With a strong leadership approach, you inspire and support your team to achieve excellence. Guided by our values of kindness, integrity, empowerment, and innovation, you bring:
- Tertiary qualifications in business, nursing, clinical governance or similar.
- High-level critical thinking, problem-solving, and leadership skills
- Strong knowledge of Aged Care Quality Standards and compliance requirements
- Experience in quality processes, accreditation, and continuous improvement
- Commercially minded with experience managing budgets and operations
If you’re passionate about driving improvement and believe residential aged care can be reach new heights—we’d love to have you on our team.
About the Role:
As Service Manager, you’ll lead day-to-day operations of a residential aged care service, ensuring high-quality, evidence-based, person-centred care. Reporting to the Regional Manager, you’ll:
- Manage clinical and care teams to deliver exceptional outcomes for residents and families
- Oversee budgets and ensure compliance with regulatory standards
- Drive strategic planning and workforce leadership
- Champion continuous quality improvement and innovation
About Us:
Lutheran Services is one of Queensland’s longest-established not-for-profit aged care and community services providers. As we celebrate 90 years of service in 2025, Our residential aged care services span 11 homes across Queensland, each committed to delivering excellence in care that upholds dignity, wellbeing, and choice.
Our ambitious 5-Year Strategic Growth Plan is reshaping our future from the ground up. With bold targets, visionary leadership, and a relentless drive for impact, we’re scaling up in ways that will redefine what excellence looks like across the sector.
We are now ready to grow these services across our portfolio with a goal to double the number of people we serve in the next 5 years.
Why You’ll Love Working With Us:
- Be a catalyst for change: Drive innovation and excellence in aged care within an organisation that’s boldly expanding with a future-focused strategy.
- Boost your take-home pay: Enjoy salary packaging benefits of up to $15,990 tax-free, giving you more flexibility and financial freedom.
- Perks that go beyond the office: Access exclusive discounts on health insurance, travel, gym memberships, tech, appliances, and more.
- Grow with us: Tap into learning and professional development opportunities designed to help you stretch, thrive, and shape your career path.
- Join a Legacy of Care: Be part of a values-led organisation with a proud 90-year history and a rock-solid foundation—where tradition meets transformation.
To Apply:
Applications may be reviewed as they come in, so apply now with your resume and cover letter. For a copy of the position description please click here.
Don’t miss the opportunity to become a key leader in our Lutheran Services family and make a lasting impact in aged care.
