Employee Relations Partner
Job No:
SCERP255872
Location:
Milton
Your Expertise. Empowering People. Be Our Employee Relations Partner.
Position: Employee Relations Partner, People Services
Location: Milton, Queensland
Employment Type: Full-Time Max Term Contract until 31 December 2026
As an Employee Relations Partner, you’ll play a pivotal role in shaping a fair, respectful, and high-performing workplace. You’ll provide expert advice and guidance on employee relations matters, ensuring compliance and promoting positive outcomes for both staff and the organisation.
About You
You thrive in dynamic environments and enjoy partnering with leaders to navigate complex challenges and are ready to dive into any project. You bring professionalism, empathy, and a solutions-focused mindset to everything you do.
You share our values of empowerment, integrity, innovation, and kindness and bring:
- Experience in employee relations, HR advisory, or workforce management (ideally within aged care, community services, or a related sector).
- Strong knowledge of employment legislation, industrial instruments, and best-practice ER processes.
- Excellent communication and negotiation skills, with the ability to influence and build trust at all levels.
- A collaborative, proactive approach to problem-solving and conflict resolution.
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About The Role
As the Employee Relations Partner, you will provide expert advice and support on a range of ER matters, ensuring compliance and fostering positive workplace relationships.
Reporting to the ER Manager, you will:
- Advise leaders on complex ER issues, including performance management, grievances, and disciplinary processes.
- Interpret and apply industrial instruments, policies, and legislation to guide decision-making.
- Support investigations and resolution of workplace concerns in a fair and timely manner.
- Partner with People Services colleagues to deliver initiatives that strengthen engagement and organisational culture.
- Contribute to continuous improvement of ER frameworks, policies, and processes.
About Us
Lutheran Services is one of Queensland’s longest-established not-for-profit aged care and community services providers. As we celebrate 90 years of service in 2025, we continue to offer a broad range of services including aged care, retirement living, home care, disability, youth and family, mental health, and domestic violence support.
We are excited to be set for growth in our recently released 2025–2030 Strategic Plan that boldly pursues growth across our services with a goal to double the number of people we serve in the next 5 years.
Why Choose Us?
A professional work environment in an organisation that genuinely cares, values dedication and performance.
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- Access to salary packaging – enjoy up to $15.990 of your salary tax-free
- Opportunities for skills and career growth- we support additional study with time off and some paid support
- Employee Assistance Program
- 5 to Thrive- our dedicated employee wellness program
- Supplier discounts across health insurance, electricity and gas providers as well as appliances and holidays!
Why Join Us?
At Lutheran Services, we value the outcomes we achieve and the behaviours we demonstrate. Applications may be reviewed as they come in so apply now!
Join us and be part of a team dedicated to continuous improvement and excellence. To view a copy of the position description click here.
