Clinical Support Lead
Job No:
SUPCSL3102025
Location:
Milton
Champion Clinical Excellence in Aged Care
At Lutheran Services, we believe clinical leadership should be as compassionate as it is expert. As one of the Clinical Support Leads – Residential Aged Care, you’ll mentor and guide our Service Managers and Clinical Teams across multiple sites, ensuring excellence in care and compliance with aged care standards. You’ll be a driving force behind safe, person-centred care that uplifts the lives of older people in our communities.
Location: Based at Toowoomba, Laidley, Kingaroy or Milton (with frequent travel between)
Employment Type: Full Time Permanent position
Remuneration: $105K - $120K + Salary Packaging + Vehicle Allowance + Benefits
About The Role
As a Clinical Support Lead, you’ll lead with expertise and empathy, championing our values of kindness, integrity, innovation, and empowerment. Your role is central to supporting our clinical teams to deliver high-quality, person-centred care across our Residential Aged Care services. You will:
- Provide expert mentoring and education to Service Managers and Clinical Teams
- Contribute to clinical improvements initiatives with wider team and Chief Clinician.
- Support induction and ongoing education for clinical staff
- Ensure compliance with Aged Care Quality Standards and organisational policies
- Collaborate across teams to improve clinical systems, documentation, and care strategies
- Assist with clinical investigations and embed best practice from the outset
- Drive continuous improvement and excellence in care delivery
- Vehicle Allowance will be provided
If you enjoy having each day look different, this role is for you! You'll likely spend one day per week in Milton, 1-2 days per week visiting sites (Kingaroy, Toowoomba, Laidley, Biloela) and also the flexibility to work from home too. With diverse regions within the portfolio overnight stays will be involved for more remote locations.
Open to candidates across any of these locations.
About You
You’re a confident and capable clinical leader who is excited by exceptional clinical excellence in aged care and brings the following:
- A recognised nursing qualification and current AHPRA registration
- Infection Prevention and Control Lead Qualification
- Significant experience in aged care leadership roles (e.g. Service Manager, Clinical Manager)
- Strong knowledge of aged care legislation, accreditation standards, and funding models
- Proven ability to deliver training and mentor clinical staff
- Excellent communication skills and professional autonomy
- A valid QLD Driver’s Licence, NDIS Worker Screening clearance, and willingness to travel
Desirable:
- Experience in clinical governance and delivering engaging clinical education
- Skills in designing and implementing best practice training programs
Why Choose Us
- Salary packaging – up to $15,990 tax-free!
- Exclusive discounts – health cover, utilities, appliances, holidays & more
- Career development – support for further study and internal mobility
- Employee Assistance Program – for you and your family
About Us
Lutheran Services is a not-for-profit organisation, providing exceptional care and support to communities across Queensland for the past 90 years. We provide aged care, retirement living and home care services for older people, with community services including mental health, disability, youth and family, and domestic and family violence support. We draw on a rich Lutheran tradition of care, placing the wellbeing of our clients at the heart of everything we do. Where our people love what they do, supporting over 6,000 people each year across more than 25 sites.
Our ambitious 5-Year Strategic Growth Plan is reshaping our future from the ground up. With bold targets, visionary leadership, and a relentless drive for impact, we’re scaling up in ways that will redefine what excellence looks like across the sector.
We aim to disrupt the norm to deliver excellence. We’re shaking up how things are done. From clinical services to resident care, our new approach challenges outdated models and puts innovation, agility, and quality at the heart of everything we do.
Apply Now
Attach your resume, complete the application form, and answer the questions below. To view the position description, [click here].
Applications may be reviewed as they come in—so apply today!
