Clinical Support Lead (Community Services)
Job No:
SUPCSLCS254606
Location:
Milton
Champion Clinical Excellence across Community Services
At Lutheran Services, we believe clinical leadership should be as compassionate as it is expert. As our Clinical Support Lead – Community Services, you’ll mentor and guide Service Managers and frontline teams across our disability support programs, ensuring excellence in care and compliance with NDIS Practice Standards. You’ll be a driving force behind safe, person-centred support that uplifts the lives of people with disability in our communities.
Location: Support Centre, Milton with frequent travel across our Community Services sites
Employment Type: Full Time Permanent
Remuneration: Circa $120K + Salary Packaging + Benefits
About The Role:
As a Clinical Support Lead, you’ll lead with expertise and empathy, championing our values of kindness, integrity, innovation, and empowerment. Your role is central to supporting our community-based teams to deliver high-quality, person-centred support aligned with NDIS principles.
You will:
- Provide expert mentoring and education to Service Managers and frontline staff
- Lead clinical governance and safety initiatives across sites
- Support induction and ongoing education for clinical staff
- Ensure compliance with NDIS Practice Standards and organisational policies
- Collaborate across teams to improve clinical systems, documentation, and care strategies
- Assist with clinical investigations and embed best practice from the outset
- Drive continuous improvement and excellence in care delivery
- Vehicle Allowance will be provided
- This role will involve frequent travel and overnight stays where required
About You:
You’re a confident and capable clinical leader who is excited by exceptional clinical excellence in disability support and brings the following:
- A recognised nursing qualification and current AHPRA registration
- Significant experience in community services leadership roles (e.g. Service Manager, Clinical Manager)
- Strong knowledge of NDIS legislation, practice standards, and funding models
- Proven ability to deliver training and mentor clinical staff
- Excellent communication skills and professional autonomy
- A valid QLD Driver’s Licence, NDIS Worker Screening clearance, Blue Card, and willingness to travel
Why Choose Us:
- Salary packaging – up to $15,990 tax-free
- Exclusive discounts – health cover, utilities, appliances, holidays & more
- Career development – support for further study and internal mobility
- Employee Assistance Program – for you and your family
About Us:
Lutheran Services is a not-for-profit organisation, providing exceptional care and support to communities across Queensland for the past 90 years. We provide aged care, retirement living and home care services for older people, with community services including mental health, disability, youth and family, and domestic and family violence support. We draw on a rich Lutheran tradition of care, placing the wellbeing of our clients at the heart of everything we do. Where our people love what they do, supporting over 6,000 people each year across more than 25 sites.
Apply Now:
Attach your resume, complete the application form, and answer the questions below. To view the position description click here.
Applications may be reviewed as they come in—so apply today!
