Finance Officer
Job No:
SUPFO256833
Location:
Milton
Finance Officer
Are you detail-oriented, proactive, and passionate about delivering exceptional financial support?
As a Finance Officer at Lutheran Services, you’ll play a key role in ensuring accurate and timely processing of resident and client accounts—helping us provide seamless care and support to those who need it most.This is more than a back-office role. It’s your opportunity to make a meaningful impact by ensuring financial integrity and supporting the systems that enable quality care.
Location: Support Centre, Milton, Brisbane, QLD
Employment Type: Permanent Full-Time
Salary: Competitive + Superannuation + Salary Packaging + Employee Discounts
About the Role
As Lutheran Services continues to grow and transform aged care and community services, we need a Finance Officer who can deliver accurate, efficient, and customer-focused financial administration.You’ll be responsible for managing resident and client accounts, ensuring compliance with legislation, and maintaining strong relationships with internal teams and external stakeholders. Your work will directly support the delivery of high-quality care across our services.
Your responsibilities will include:
- Prepare and process resident and client agreements, billing, and account finalisation
- Reconcile payments from Medicare and investigate discrepancies
- Maintain accurate Masterfile data and update fees and charges promptly
- Prepare resident and client financial reports and statements
- Liaise with auditors and assist with audit preparation
- Identify and implement process improvements and internal controls
- Provide exceptional customer service and resolve queries efficiently
About You
You’re organised, accurate, and thrive in a fast-paced environment. You understand that behind every transaction is a person who deserves care and respect. You’ll resonate with our values of integrity, innovation, empowerment, and kindness.You bring:
- Experience in a similar finance or administration role
- Strong attention to detail and ability to manage competing priorities
- Excellent communication and interpersonal skills
- Initiative, integrity, and a commitment to continuous improvement
- Eligibility for Proda access and a valid Police Check
Desirable:
- Understanding of spreadsheets, data analysis, and reconciliation
- Knowledge of aged care, home care, or retirement living financial requirements
- Experience with banking software
- Studying or holding a finance-related qualification
About Us
Lutheran Services is one of Queensland’s longest-established not-for-profit aged care and community services providers. As we celebrate 90 years of service in 2025, we continue to offer a broad range of services including aged care, retirement living, home care, disability, youth and family, mental health, and domestic violence support.Building on our reputation for excellence, we are excited to be set for growth in our recently released 2025–2030 Strategic Plan. Our goal? To double the number of people we serve in the next five years while creating great places to work and live.
Why You’ll Love Working With Us
We’re serious about creating a workplace that fuels your purpose, supports your wellbeing, and propels your career forward. Here’s what you can expect when you join our team:
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- Be a catalyst for care—support the people who care for others in a values-led organisation with a proud 90-year legacy
- Boost your take-home pay—access salary packaging benefits of up to $15,990 tax-free
- Perks that go beyond the office—enjoy discounts on health insurance, travel, gym memberships, tech, appliances, and more
- Grow with us—tap into learning and professional development opportunities to shape your career path
- Work with purpose—join a team that values precision, collaboration, and care
To Apply
Applications may be reviewed as they come in, so apply now! For a copy of the Position Description, please [click here].
