Systems Partner
Job No:
SUPICTSP2611193
Location:
Milton
Help Power the Digital Systems That Support Exceptional Care
Position: Systems Partner
Location: Support Centre, Milton
Employment Type: Permanent Full‑Time
Remuneration: $100 - $108K + Superannuation + Salary Packaging up to $15,900 + Benefits
If you love solving problems, improving workflows, and helping people get the best out of digital systems, this role offers the chance to make a meaningful impact every day. As a Systems Partner, you’ll support the business applications and technology platforms that underpin high‑quality care across Lutheran Services. You’ll work closely with users and subject matter experts to ensure systems operate smoothly, are well‑supported, and continue to evolve with organisational needs.
About You
You’re a proactive systems thinker with strong communication and problem‑solving skills. You enjoy working with people just as much as technology, and you take pride in creating clarity, consistency and confidence for system users. Ideally, you bring:
- Experience improving or redesigning workflows, ideally within a healthcare or similar environment
- Strong understanding of healthcare IT systems and regulatory requirements
- Skills in documentation, requirements gathering and project coordination
- Excellent stakeholder engagement and communication skills
- Ability to work autonomously, analyse issues, and manage competing priorities
Desirable: Experience with Aged Care Act requirements, IT or healthcare‑systems qualifications, and system configuration experience
About the Role
This role is essential to ensuring our business and care applications support efficient operations and excellent service delivery. You’ll play a key part in system administration, training, change management and workflow optimisation. You will:
- Provide expert system administration and ensure applications run effectively
- Support users as the first point of contact for system queries and troubleshooting
- Deliver training and resources that build user capability and confidence
- Manage change requests, system configurations and form updates
- Maintain accurate documentation, workflows and system processes
- Work with IT and Operations to streamline workflows and improve digital efficiency
About Us
Lutheran Services is one of Queensland’s longest‑established not‑for‑profit aged care and community services providers. As we celebrate 90 years of service in 2025, our residential aged care services span 11 homes across Queensland, each committed to delivering excellence in care that upholds dignity, wellbeing and choice.Our ambitious 5‑Year Strategic Growth Plan is reshaping our future from the ground up. With bold targets, visionary leadership and a relentless drive for impact, we’re scaling up in ways that redefine sector excellence.
Why You’ll Love Working With Us
- Be a catalyst for digital improvement in a growing organisation
- Boost your take‑home pay with salary packaging (up to $15,990 tax‑free + $2,650 meals & entertainment)
- Access discounts on health insurance, travel, tech, appliances and more
- Grow your skills with development opportunities across systems, analytics and transformation
- Join a values‑driven organisation with a proud 90‑year legacy and a future‑focused strategy
How to Apply
Applications may be reviewed as they come in, so apply now with your resume and cover letter.
For a copy of the position description, [insert link].
If you have any questions, please contact recruitment@lutheranservices.org.au.