Payroll Officer

Are you someone who thrives on detail, takes pride in accuracy, and understands the power of getting things right? As a Payroll Officer, you’ll play a vital role in keeping our workforce running smoothly, ensuring every team member is paid correctly, on time, and with care.

This is more than a back-office role. It’s your opportunity to make a meaningful impact—supporting the systems that support those who care for others.

Location: Support Centre, Milton, Brisbane, QLD
Employment Type: Full-Time
Salary: $78,000 + Superannuation + Salary Packaging + Employee Discounts

About the Role

As Lutheran Services continues to grow and transform aged care and community services, our payroll operations are scaling to meet the needs of a diverse and expanding workforce.

This role supports the payroll function by coordinating payroll processing, supporting onboarding, and ensuring data integrity across payroll systems. You’ll work closely with Finance and People & Culture teams to resolve queries, maintain accurate employee records, and support the delivery of high-quality, timely payroll services.

You will:

• Prepare and undertake accurate and timely end-to-end payroll processing
• Coordinate incoming payroll documentation and allocate to correct folders
• Maintain employee records throughout the lifecycle, including onboarding, coding, pay records, and terminations
• Assist with documenting payroll procedures and process improvements
• Support payroll queries across the organisation
• Build foundational knowledge in payroll systems, legislation, and enterprise agreements
• Collaborate with Finance and P&C teams to resolve payroll-related enquiries
• Foster strong relationships with employees, Service Managers, and site administrators

About You

You’re organised, proactive, and thrive in a fast-paced environment. You understand that behind every payslip is a person who deserves accuracy, respect, and care. You will resonate with our values of integrity, innovation, empowerment, and kindness, and live these out in your day-to-day work. You bring:

• Experience working medium - high volume payroll systems and procedures
• Strong clerical and Microsoft Office skills
• Ability to manage multiple tasks and meet deadlines
• A collaborative and problem-solving mindset
• A valid Police Check (or willingness to obtain one

About Us

Lutheran Services is one of Queensland’s longest-established not-for-profit aged care and community services providers. As we celebrate 90 years of service in 2025, we continue to offer a broad range of services including aged care, retirement living, home care, disability, youth and family, mental health, and domestic violence support.

Our residential aged care services span 11 homes across Queensland, each committed to delivering excellence in care that upholds dignity, wellbeing, and choice.

Building on our reputation in providing residential living and aged care services, we are excited to be set for growth in our recently released 2025–2030 Strategic Plan. Our community services programs continue to gain attention for quality and innovation. We are now ready to grow these services across our portfolio with a goal to double the number of people we serve in the next 5 years.

Why You’ll Love Working With Us

We’re serious about creating a workplace that fuels your purpose, supports your wellbeing, and propels your career forward. Here’s what you can expect when you join our team:

• Be a catalyst for care—support the people who care for others in a values-led organisation with a proud 90-year legacy
• Boost your take-home pay—access salary packaging benefits of up to $15,990 tax-free
• Perks that go beyond the office—enjoy discounts on health insurance, travel, gym memberships, tech, appliances, and more
• Grow with us—tap into learning and professional development opportunities to shape your career path
• Work with purpose—join a team that values precision, collaboration, and care

To Apply

Applications may be reviewed as they come in so apply now! For a copy of the Position Description, please [click here].