Home Care Scheduler
Job No:
SUPS267952
Location:
Milton
Bring Order and Impact to Home Care Scheduling
Position: Scheduler – Home Care
Location: Support Centre, Milton QLD
Employment Type: Permanent Full-Time
Remuneration: $68,000 - $73,000 p.a. + Superannuation + $15,900 available for Salary Packaging + Benefits
As a Home Care Scheduler with Lutheran Services, you’ll be the backbone of seamless service delivery—ensuring clients receive the care they need, when they need it. Your role optimises resources, reduces costs, and supports our mission to provide exceptional care across Queensland. If you thrive on organisation, problem-solving, and making a tangible impact, this role is for you.
About You
You’re detail-oriented, proactive, and passionate about creating systems that work for people. Ideally, you have:
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Experience in a similar rostering or scheduling role
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Strong practical problem-solving skills
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Excellent interpersonal and communication skills
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Ability to maintain confidentiality and adhere to privacy requirements
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A valid Police Check
(Desirable: Understanding of Awards/Enterprise Agreements, experience with rostering software, and scheduling in aged care or community services.)
About the Role
This role is critical to ensuring Home Care services run smoothly and efficiently. Your team will work on a rotating roster covering shifts from 6:00 am to 6:00 pm, Monday to Friday. With standard 8-hour days, you’ll ensure our home care clients receive the services they need. This role is office-based, and you’ll be responsible for
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Developing, distributing, and maintaining Home Care schedules in line with legislative and policy requirements
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Managing roster changes promptly and communicating effectively to minimise disruption
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Consulting and negotiating with staff to deliver fair and reasonable outcomes
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Reconciling shifts, mileage forms, and codes for Finance processing
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Reporting and analysing rostering data to support continuous improvement
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Providing advice to stakeholders on rostering matters
This role may include working on public holidays on occassion.
About Us
Lutheran Services is one of Queensland’s longest-established not-for-profit aged care and community services providers. As we celebrate 90 years of service in 2025, our residential aged care services span 11 homes across Queensland, each committed to delivering excellence in care that upholds dignity, wellbeing, and choice.
Our ambitious 5-Year Strategic Growth Plan is reshaping our future from the ground up. With bold targets, visionary leadership, and a relentless drive for impact, we’re scaling up in ways that will redefine what excellence looks like across the sector.
Why You’ll Love Working With Us
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Be a catalyst for change: Drive innovation and excellence in aged care within an organisation that’s boldly expanding with a future-focused strategy
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Boost your take-home pay: Enjoy salary packaging benefits of up to $15,990 tax-free, giving you more flexibility and financial freedom
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Perks that go beyond the office: Access exclusive discounts on health insurance, travel, gym memberships, tech, appliances, and more
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Grow with us: Tap into learning and professional development opportunities designed to help you stretch, thrive, and shape your career path
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Join a Legacy of Care: Be part of a values-led organisation with a proud 90-year history and a rock-solid foundation—where tradition meets transformation
How to Apply
Applications may be reviewed as they come in, so apply now with your resume and cover letter.
For a copy of the position description, [please see link here].
If you have any questions, please contact recruitment@lutheranservices.org.au.
