Client & Community Advisor
Job No:
TRPCCA254726
Location:
Woodridge
Client and Community Advisor
Location: Trinder Park, Woodridge,QLD
Employment Type: Permanent Full Time
Salary: $72,000 - $76,000 + Super + Salary Packaging + Mileage Reimbursement + Access to staff discounts & benefits
Employment Type: Permanent Full Time
Salary: $72,000 - $76,000 + Super + Salary Packaging + Mileage Reimbursement + Access to staff discounts & benefits
Make a real impact in your community while using your sales, marketing and relationship-building skills to support older Queenslanders. Join our welcoming team at Trinder Park and help families navigate aged care, retirement living and home care options with confidence and care.
Lutheran Services is a not-for-profit organisation, providing exceptional care and support to communities across Queensland for the past 90 years. We provide aged care, retirement living and home care services for older people, with community services including mental health, disability, youth and family, and domestic and family violence support. We draw on a rich Lutheran tradition of care, placing the wellbeing of our clients at the heart of everything we do. Where our people to love what they do, supporting over 6,000 people each year across more than 25 sites.
What You’ll Do:
- Drive sales and enquiries across Aged Care & Retirement Living
- Deliver local marketing activities to grow community awareness
- Manage leads, nurture waitlists & minimise vacancies
- Build and maintain strong referral networks (hospitals, GPs, community groups, congregations)
- Support clients and families through the full customer journey – from first enquiry to moving in
- Host and attend events, presentations and community sessions
- Monitor competitors and contribute ideas for local sales strategy
What You Bring:
- Strength in relationship building, customer service or sales
- Experience in Aged Care, Home Care, Retirement Living, property, sales or client services
- Strong communication, decision-making and people-focused approach
- Confidence using CRMs, databases and lead management tools
- Understanding of contracts or aged care/retirement living requirements (advantage, not essential)
- Tertiary qualifications in Business, Marketing, Social Services or similar (desirable)
- You enjoy connecting with people and guiding them through big life decisions
- You want a position with purpose, community impact and strong team support
- You thrive in a client-facing, relationship-driven, goal-oriented environment
- Salary Packaging Benefits: take home more pay (up to $15,900 tax-free + $2,650 meals & entertainment).
- Discounts: on Health Cover, Energy, Appliances, Holidays, and more.
- Employee Assistance Program for wellbeing support.
- Fitness Passport: Stay active with discounted gym memberships for you and your family.
- Ongoing Training & Development opportunities to grow your career
Lutheran Services is a not-for-profit organisation, providing exceptional care and support to communities across Queensland for the past 90 years. We provide aged care, retirement living and home care services for older people, with community services including mental health, disability, youth and family, and domestic and family violence support. We draw on a rich Lutheran tradition of care, placing the wellbeing of our clients at the heart of everything we do. Where our people to love what they do, supporting over 6,000 people each year across more than 25 sites.
APPLY NOW! Please attach your resume, complete the application form and the questions below. For a copy of the position description please click here.
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