Retirement Living Manager
Job No:
TRPRLM376571
Location:
Woodridge & Tallebudgera
Create Vibrant Communities Where Independence Thrives!
Lutheran Services is seeking a capable and community-focused Retirement Living Manager to oversee day-to-day operations and resident wellbeing at two key village.
Location: Trinder Park (Woodridge) & St Andrews (Tallebudgera)
Employment Type: Full-Time
Remuneration range: $105,000 - $115,000 based on experience + Travel Allowance + Salary Packaging
About Us:
Lutheran Services is a not-for-profit organisation, providing exceptional care and support to communities across Queensland for the past 90 years. We provide aged care, retirement living and home care services for older people, with community services including mental health, disability, youth and family, and domestic and family violence support. We draw on a rich Lutheran tradition of care, placing the wellbeing of our clients at the heart of everything we do. Where our people to love what they do, supporting over 6,000 people each year across more than 25 sites.
About The Role:
In this full-time leadership role, you will play a pivotal part in delivering high-quality, resident-led services across two vibrant retirement communities. If you're experienced in customer-focused property or service management and bring a passion for resident wellbeing, this is your opportunity to lead with purpose.
As Retirement Living Manager, you will:
- Oversee the daily operations of both villages, ensuring compliance and resident satisfaction
- Manage village budgets, financial reporting, and resident communications
- Support maintenance planning, property presentation, and asset renewal
- Partner with marketing and sales teams to maintain occupancy and promote village life
- Build strong connections with residents, families, and the local community
- Ensure compliance with the Retirement Villages Act and relevant aged care regulations
- Champion a safe, engaging, and respectful environment where residents feel at home
About You
- Tertiary qualifications or relevant experience in retirement living, property management, hospitality, or community services
- Strong leadership, decision-making and financial management skills
- Excellent written and verbal communication with a customer-first mindset
- Ability to manage complex service needs across multiple locations
- Tenacious, collaborative, and solutions-focused
- Valid Australian Driver’s Licence
- NDIS Worker Screening clearance
- Knowledge of retirement village operations and compliance
- A background in property/maintenance or facility operations will be highly regarded.
Why Choose Us?
- Salary packaging, enjoy up to $15,990 of your salary tax-free! - allocate a portion of your salary to rent/ mortgage/ car lease or everyday expenses before your salary is taxed- and you take home more pay!
- Exclusive supplier discounts across a range of services—including AIA Health Cover, Pest Audit, AGL (electricity and gas), and The Cosmetics Company for great deals on appliances and holidays
- Enjoy access to our Employee Assistance Program
- Opportunities for skills and career growth- we support additional study with time off and some paid support. Move into other areas of care- diversional therapy, nursing or home and community care to name a few.
- Above Award Wages with a brand-new EA
Apply Now! Please attach your resume, complete the application form and the questions below.
For a copy of the Position Description please click here.