Home Care Partner

Job No: ZIGHCP259034
Location: Gympie

Empower Older People to Live Well at Home

 

Position: Home Care Partner – Zion Gympie
Location: Gympie, Queensland
Employment Type: Full-Time | Monday–Friday, 8:30am–5:00pm
Remuneration: $39.15 per hour + Super + Salary Packaging + Employee Discounts & Benefits

 

Join the Zion Gympie Home Care team as a Home Care Partner, where you’ll support older people to live independently, safely, and confidently in their own homes. This is a rewarding, relationship‑focused role for someone who values autonomy, compassion, and high‑quality, person‑centred care.

Working in partnership with clients, families, health professionals, and internal teams, you’ll coordinate personalised care plans that reflect each individual’s goals, preferences, and wellbeing needs.

 

About You

You’re experienced, organised, and people‑focused, with a genuine passion for supporting older people. You bring:

  • Experience in Home Care, Community Care, Case Management and/or Aged Care

  • Strong skills in assessments, care planning, documentation, budgeting, and service coordination

  • Ability to build trust and rapport with older people and their families

  • High‑level communication and problem‑solving skills

  • Understanding of home care funding programs (HCP, Support at Home, CHSP)

  • Confidence using digital systems and Microsoft Office

  • Ability to work independently and collaboratively

  • A current Police Check, Queensland Driver Licence, and reliable vehicle

Desirable:

  • Qualifications in Community Services, Aged Care, or a related field

  • Experience using case management or rostering systems

 

About the Role

This role plays a critical part in delivering high‑quality, person‑centred home care services. You will:

  • Coordinate and monitor home care services that promote independence, dignity, and safety

  • Partner with clients and families to develop, implement, and review personalised care plans

  • Apply trauma‑informed, reablement, and strengths‑based approaches

  • Ensure services align with the Aged Care Act 2024, the Statement of Rights, and Strengthened Quality Standards

  • Manage budgets, assessments, service agreements, and scheduling requirements

  • Support clients to escalate feedback, resolve concerns, and navigate services

  • Build strong relationships with clients, families, care workers, external providers, and community networks

  • Maintain high‑quality documentation, reporting, and compliance

  • Contribute to continuous improvement, risk management, and safe work practices

 

About Us

Lutheran Services is a not‑for‑profit organisation with a proud 90‑year history of supporting Queensland communities. We deliver aged care, retirement living, and home care services for older people, alongside community services including mental health, disability, youth and family, and domestic and family violence support.

Guided by a rich Lutheran tradition of care, we place wellbeing, dignity, and choice at the heart of everything we do—supporting more than 6,000 people each year across 25+ sites.

 

Why You’ll Love Working With Us

  • Salary packaging benefits: Increase your take‑home pay (up to $15,900 tax‑free + $2,650 meals & entertainment)

  • Everyday savings: Discounts on health insurance, energy, IT, appliances, travel, and more

  • Wellbeing support: Access our Employee Assistance Program

  • Fitness Passport: Discounted gym memberships for you and your family

  • Career development: Ongoing training and learning opportunities to support your growth


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Please attach your resume, complete the application form and the questions below. Applications may be reviewed as they come in.
To view the position description, please click here.

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About Us

We draw on our rich Lutheran tradition of caring for everyone - the individual, family and the community. We support older people, young people and their families, people living with a disability or mental illness, and families experiencing domestic violence and hardship.

Together with the congregations that founded us, we’ve been serving Queenslanders since 1935. We are a not-for-profit organisation with more than 2,200 dedicated people, working across more than 20 sites from South-East to Central Queensland